WhatsappStore-Based Acquisition
We have more than 250 outlets in Japan. While in Malaysia, there are total 6 outlets opened in the shopping malls. Feel free to drop by while shopping and be approached by our friendly staff.
Jewel Café professional team will provide the most ideal evaluation of your items
We can accept any Gold, White Gold, Platinum, Diamond, Broken items/ Single items, Old Design Jewelry, or any lower gold grade jewelry such as K18, K14, K9 and etc. We can purchase even 0.1g items. Free estimation and no extra charges. If you have any enquiries and you are unsure if your items can be accepted by us or not, please bring them to the nearest outlet for free estimation.
Purchasing Process
Our professional female staff will provide the service with speed assessment in a minimum of 10 minutes from
your visit to payment.
We recommend Store-Based Purchase for speedy estimation and professional consultation.
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Visit
Search for the nearest outlet at store location. Please bring along your identity card, driving license, passport or other verification documents.
01 -
Appraisal
Providing free estimation services, approximately 15 minutes. We appraise by hydrometer machine imported from Japan. Free beverages are provided during waiting for estimation.
02 -
Result Released and Pay Cash
We clearly explain the appraisal result and confirm the purchasing price with you. If the price is agreeable, we will pay you cash immediately.
03 -
Member Privileges
You will become our member after transaction succeed. You can enjoy the extra bonus, no expiry date, invite friends to get extra cash bonus!
04
Customer's Feedback
“Cashback for those hard times”
Since the lockdown, my family has been struggling a bit. So, when my wife decided to sell some of her jewellery, we found Jewel Cafe while searching online. The staff was very nice and hospitable. They gave a clear explanation about my items and gave me the best price. I was glad they could help get the best price for our items since I understand some of it was just K14 white gold. We were also very happy with their member benefits. Their benefits offer a lot of cashback for their members. They even buy branded watches and handbags. A good place to trade in your items for instant cash.
“Thank you for choosing Jewel Café!”
“I sold my old white gold earring with melee diamond with jewel cafe”
Last week I made a phone call asking about diamond acquisition at Jewel Cafe. They provided me with complete information that I needed. So I visit Jewel Cafe and show them my old white gold earring with a few melee diamonds on it. This earring is a gift from my husband and I decided to sell it to buy new jewelry. The staff is so friendly and helpful. While waiting for the earring estimation, they offered to clean my ring for free.They also showed me how to check real diamonds using a diamond detector device. It is really interesting and new knowledge for me. Can't wait to visit Jewel Cafe next time and try again my luck on the lucky draw. Today I only got a face towel and I'm aiming for RM100 next time. Well done Jewel Cafe! See you all soon.
“Jewel Cafe can accept new or old used diamonds, we also love to share our knowledge with customers”
“Knowledgeable and friendly”
Some time ago, I was given this watch as collateral for loaning someone some money. I was recommended Jewel Cafe by a colleague. She had mentioned that they can help check the authenticity. I called them and asked if they could check. They mentioned that I should bring my watch in for assessment. They guided me to the nearest branch and explained their process. So I came by Jewel Café just to see if the watch was even genuine since I never heard of this brand. Upon checking, I was surprised by the results. Not only was the watch genuine but they had also offered me quite a good price. After some consideration, I decided to sell the watch. The staff at the shop was very knowledgeable and shared more about the watch. I even got to play their lucky draw. Good service by the staff.