THE CUSTOMER SELLING BROKEN AND LOW GRADE GOLD JEWELRY | JEWEL CAFÉ Malaysia

Purchase date: October 28, 2022

THE CUSTOMER SELLING BROKEN AND LOW GRADE GOLD JEWELRY

Broken Item

Details of purchased items

Price

RM 6,000.00

Purchase store

Time of purchase

October 2022

Store Location

Points for purchase / assessment

Customer staying in Klang have come to the nearest store located at AEON Bukit Raja, Klang to sell her gold jewelries. As customers say, the location is easy assessable and the environment is safe too because the store is inside a mall. And for the price range is a very reasonable and fast transaction. Not only that, customers have the opportunity to redeem benefits as Jewel Cafe members, such as additional cash of RM300 from member cards, cash bonuses of RM100 & RM30, customers are also eligible to redeem RM100 if they bring friends and family to sell jewelry as long as they bring the invitation card and for new customers will get 10% of the sale price!, finally customers will get a free cleaning coupon. She totally agreed on the price and on money transaction. The customer said she want to bring her sister later because she want to redeem the benefits of the invitation card.

Comments from the person in charge of purchase / assessment

Dear Miss, Thank you for taking the time to visit our store at Jewel Cafe Bukit Raja, Klang. We located our store within the mall area for easy access and for the safety of our customers and staff. Moreover, we also follow the operating hours from AEON so customers can come anytime from 10am-10pm every day. What else is more interested than the benefits of our members, these benefits are not used elsewhere, but at Jewel Cafe we appreciate our customers to visit us more and still get more money from selling gold jewelry, we will add money from the benefits of members . Thank you for selling the gold to you and please come again with your sister to redeem the invitation card and many more benefits!.

About the purchased product

There are two grades of gold. The first gold jewelry is 916 which also means 22 Karat, one of the higher gold components and the higher selling price but its durability is soft so if we make jewelry of this grade, the jewelry will bend easily and need to take good care of it. The second gold jewelry is 835 which also means 20 carat, this one has 83.5% of gold and 16.5% of other metals. the grade is lower than 22 Karat and basically the durability is not as soft compared to K22 as Jewelry.

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List of Broken Item purchase results

List of purchase results for AEON Bukit Raja store